Read answers to common questions below, or
All text on this page is appropriate for investors in our UK funds. The remuneration policy is also appropriate for international investors.
1How do I obtain a managers report?
The managers report
and a host of other fund information is available at this website, and you can contact us for further information on the following number. Information Line: 020 7399 0399 or email: firstname.lastname@example.org
2Where can I find the latest Ongoing Charges Figure (OCF) for the fund?
This can be found in the latest managers report and fund factsheet which is available at this website, and you can contact us for further information on the following number: Information Line: 020 7399 0399 or email: email@example.com
3In which daily national newspapers can I find the fund prices and income yield?
These can be found in The Financial Times. It should be noted that we only publish R class prices, and not I or S class.
We decided to remove the prices of our funds from the Daily Telegraph newspaper from the 1st July 2014. This decision has been taken as we endeavour to contain and reduce costs on the funds and takes into account that prices are now available on various websites including our own and in other durable media and also by calling our administration office. We are also mindful of the current relevance of the prices we put in the paper – these will not necessarily reflect the price your client will get by dealing through you.
4Where can I find the yield for the fund?
The month-end yield can be found on our monthly factsheets – available on this website or by calling our Information Line on 020 7399 0399 or emailing firstname.lastname@example.org. Daily yields are shown in the prices section of The Financial Times.
5How can I invest?
Application forms can be downloaded online or requested by post. Completed application forms should be sent to:
Rathbone Unit Trust Management Limited
PO Box 9948
Please see our 'how to invest' page for further information.
6How can I track the performance of my investments?
7Can I deal over the telephone?
Yes, please call our dealings and valuations line on 0330 123 3810.
8To whom do I make cheques payable?
Rathbone Unit Trust Management Limited.
9Can I apply online?
Currently this is not possible.
10How do I change my address?
Please write to Rathbone Unit Trust Management Limited, PO Box 9948, Chelmsford, CM99 2AG. Alternatively call our dealing and valuations line on 0330 123 3810 and select option 2 for enquiries.
11Which investment is right for me?
We are not authorised to make recommendations or give advice. You are advised to speak to your adviser.
12How do I make a complaint?
Unitholders (or shareholders) who have any queries or complaints about the operation of the fund should address them to the Compliance Officer, Rathbone Unit Trust Management Limited, 8 Finsbury Circus, London, EC2M 7AZ. Any complaint we receive will be handled in accordance with our internal complaint procedures. A copy of these is available from the Compliance Officer. In the unlikely event that you do not receive a satisfactory response after contacting ourselves you may direct your complaint to the Financial Ombudsman Service at Exchange Tower, London E14 9SR. Further details about the Financial Ombudsman Service are available on their website at www.financial-ombudsman.org.uk
13What is the frequency of dealing?
Dealing is daily, at midday on a forward pricing basis.
14How is the fund manager remunerated?
We now organise remuneration on the basis that we need to align our interests with those of our clients. They key to this is ensuring the business and the investment managers have a stake in the future success of the company. For the front office this means ensuring that they are delivering excellent performance over time, with clear accountability. As a result, the remuneration for front office is aligned with that of the client. The majority of bonuses are calculated on 1-3 years performance, with an emphasis on 3 rolling years. Two-thirds of bonuses are deferred and a minimum of 50% are be re-invested in the unit trusts. This ensures that the company does not take undue risk to with investors money and that there is a focus on the strength of our investment proposition.
We would be more than happy to discuss the detail of the remuneration scheme with you, so that you can understand the drivers behind its construct.
Full policy document