RATHBONES WINS 5-STAR RATING FOR ONLINE SERVICES
We are pleased to announce that Rathbones has been awarded a maximum 5 stars for our online services this year in the 'Investments' category at the FT Adviser Online Service Awards 2013.
Financial advisers were given the chance to rate providers on the range of services offered, the efficacy of their online provision and ease of use. Respondents were asked to assign ratings of up to five stars for each provider overall and across the following specific categories:
- Overall functionality and design (Incl. mobile accessibility)
- Ease of transaction/business processing
- Online product tools and literature
- Flexibility of charging options
- Personal contact and support levels
The information contained in this note is for use by investment advisers and journalists and must not be circulated to private clients or to the general public.